Description
What’s covered
Communication is crucial in the adult social care sector in order to fully comprehend and meet a service user’s needs. Inaccurate or misleading communication can lead to errors, ineffective care, and a poor impression of the service.
In their line of work, professionals will develop a wide variety of relationships, and some will be more formal than others. Using appropriate communication means will allow you to convey information effectively in any situation. This course covers a variety of communication techniques, how to identify and remove communication barriers, how to ensure that the person you are communicating with understands what you are saying, how to get assistance with communication problems, and much more.
Modules in this course
| Module Number | Module Name | Pass % Required |
|---|---|---|
| 1 | Reasons People Communicate | 70 |
| 2 | Ways of Communicating | 70 |
| 3 | Identifying Communication Barriers | 70 |
| 4 | Reducing Communication Barriers | 70 |
| 5 | Checking Understanding | 70 |
| 6 | Getting Help With Communication Issues | 70 |
| 7 | Confidentiality | 70 |
Want to know more?
Watch the introductory video below to learn more about this course.
Recommended system requirements
- Browser: Up to date web browser
- Video: Up to date video drivers
- Memory: 1Gb+ RAM
- Download Speed: Broadband (3Mb+)
